ACCREDITATION

Quality Policy of Management Systems

• To ensure consistency across all processes, we adhere to our own quality management system of the certification body (hereinafter referred to as CB) in accordance with the ČSN EN ISO/IEC 17021-1:2016 standard (and related standards), which we maintain and improve in line with relevant standards and evolving market conditions.
• We recognize that our employees, external auditors, and technical experts are the heart and essence of our company. We provide them with all the necessary conditions for safe and high-quality work, as well as for their continued professional and personal development. Through regular training and education, we deepen awareness of the company’s values, the importance of quality, and other aspects essential for achieving high-quality results and outputs of the CB.
• We believe in building a culture within our company that supports the perception of shared values and goals. This also strengthens the reputation of the certification body.
• We regularly evaluate all feedback from our customers and partners. We address this feedback in a way that ensures mutual satisfaction while maintaining all defined rules and requirements.

Quality Policy of the Certification Body for Personnel Certification

• Our goal is to ensure consistency and a high level of all processes through our own quality management system. This system is built on the requirements of applicable norms, standards, and guidelines and is continuously maintained and improved with regard to market development, customer needs, and the legislative framework.
• We are aware that internal and external workers are a key element of the success of the entire organization. Therefore, we create a safe and motivating work environment and support their professional and personal development. Through regular training and education, we develop their understanding of corporate values, the importance of quality, and responsibility towards clients and society.
• We believe in a culture based on cooperation, trust, and shared values. These principles are the basis of our services and strengthen the good name and credibility of our certification body.
• We actively evaluate suggestions, comments, and feedback from clients and partners and use them as an opportunity for improvement. Our goal is to achieve long-term mutual satisfaction while fulfilling all requirements and rules set in the quality management system.

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